Home
Logo
Login   |   Help   |   Advertising   |   About   |   Contact


dotHelp    [Return to Topics]

 

I sent you an email, but you never responded. Why not?


We get a lot of email. We try to answer most of them, but sometimes one will slip through the cracks. Also, we don't answer emails containing:
  • no content (just 'hi' or 'email me back', etc.)
  • MSN/Yahoo/AIM chat requests
  • link requests
  • questions answered in the Help section
  • questions with no details ('why didn't it work?')
  • chain mails or spam
If we didn't respond within a week to an email that didn't contain any of the above, chances are we didn't get it or we forgot to answer.




Copyright © 2001-2023 Glass Giant Ltd. All rights reserved.     Privacy Policy.