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When I try to log in, it says my username or password is invalid. What do I do?

Some of the most common problems are:
  • The username or password are wrong (maybe having been confused with another site)
  • The password is case-sensitive, but is not being entered in the correct case (i.e. 'fred234' instead of 'Fred234'). Make sure your CAPS LOCK key is off.
  • Username or password are being read incorrectly. (i.e. '31lama' is actually '3llama', "three llama" instead of "thirty-one lama")
  • Username or password are being copied and pasted, but there's an extra space at the end.
If you're sure that you're typing or pasting the username and password correctly, then please use this page to reset your password.

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